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Alight Solutions Increases the Pace of Digital Deliveries with a Unified Data Platform

With secure, consistent access to consumer data, we can now free our solution designers and developers to try out new delivery channels and ideas, such as incorporating consumer data based responses into Lisa, our chatbot platform. Without this level of consistent, constantly updated view, we would be unable to make these kinds of investments easily.

Chris Roberts | Vice President Enterprise Architecture
Alight Solutions

Challenge

Integrate data from numerous back-end systems into a forward cache to improve performance, simplify consumer-facing application development, and reduce demand on costly mainframes.

Solution

Use Confluent Platform and Apache Kafka to implement scalable, secure streaming data pipelines that refresh data in the cache in near real-time

Results

  • Mainframe costs reduced
  • Delivery of new solutions accelerated
  • Platform established for future expansion
  • Facilitate Innovation
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Alight Solutions, a leader in technology-enabled health, wealth and human capital management solutions, recently embarked on an initiative to align the company’s internal organization with its next-generation digital strategy.

The strategy was adopted to reduce barriers to enterprise innovation and accelerate the pace at which Alight brings new digital products to the marketplace. As part of this initiative, Alight developed a low-latency, single view of the customer application using Confluent Platform.

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