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Confluent for Insurance

Confluent’s data in motion platform powers event processing, real-time analytics, and insights to improve customer engagement and satisfaction, achieve operational efficiencies, and drive regulatory compliance.

Trusted by the World's Leading Insurance Companies

Set your data in motion to improve customer engagement and satisfaction, achieve operational efficiencies and drive regulatory compliance.

The digital world is reshaping the business model of the insurance industry. You need to reimagine customer service and experience and data is the catalyst for innovation and transformation. Unfortunately, your legacy data architecture can’t meet today’s need for speed, flexibility, and innovation.

Confluent delivers a data in motion platform based on Apache Kafka® that empowers insurers to easily access real-time events, unlock legacy data, integrate data silos and make them interoperable. This enables you to build innovative applications, deliver premium member experiences, mitigate cyber risk and meet stringent regulatory requirements.

How Confluent Can Help

Accelerate Claim Processing

Deliver a premium customer experience by moving claim processing from batch to real-time. Develop bots to handle low-value, low-risk claims to automate the process of claim verification. Reduce delays and costs while improving customer satisfaction.

Personalized Premiums

Enable new business models by offering personalized premiums based on real-time data collection from IoT devices. Offer a real-time quote system across digital channels to increase customer satisfaction and transparency.

Customer 360 and Predictive Support

Consolidate data from various disjointed systems to get a complete unified view of customers. Re-engage in a timely manner by sending notifications to cross-sell and upsell relevant services. Provide call center agents a complete and up-to-date view of the customer, reducing time to resolution. Develop Chatbots to resolve customer queries efficiently.

Real-time Analytics and Fraud Detection

Aggregate and build data lakes to analyze data in real-time. Accelerate time to insights with real-time analytics to enable faster executive decision making. Integrate into modern cloud-based services for data visualization and reporting. Analyze transactions in real-time to detect fraudulent transactions and send notifications. Perform fraud analytics to identify patterns.

Cyber Security and Regulatory Compliance

Capture data from all sources for centralized data management and identify real-time threats. Filter appropriate data for downstream analysis with specialized tools for security incident and event management (SIEM). Aggregate data to validate and conform to reporting standards. Build a centralized compliance hub to adhere to various regulatory requirements.

Industry Recognition

Why Confluent?

Accelerate application development, reduce operational burden and costs, fast track to the cloud and propel your businesses forward

Unrestricted Developer Productivity

Democratize Kafka for a wider range of developers and accelerate how fast they build event streaming applications.

Efficient Operations at Scale

Minimize operational complexity while ensuring high performance and scalability as data streaming grows through your organization.

Freedom and Flexibility

Deploy on-premises, in public or hybrid cloud, from bare-metal to Kubernetes, or leverage a fully managed, cloud-native service with Confluent Cloud

Committer-Driven Expertise

Built by the original creators of Kafka, get Gold Support from the world’s foremost Kafka experts, who work directly with Kafka committers to assist you throughout the application development lifecycle.

Production-Stage Prerequisites

Architect the platform with the foundational enterprise-level attributes needed to implement event streaming in production.

Modernize workloads incrementally over time, to reduce TCO and operational complexity

With support for traditional messaging patterns (Point-to-point and Publish/Subscribe routing semantics) in Confluent, migrate at your own pace without business disruption. Leverage a rich connector ecosystem and applications that natively have Kafka built-in. With Usage based billing, you only pay for what you use.

Why Customers Love Confluent

Learn more about how Confluent is modernizing the way businesses run

Generali

“As an insurer, at the end of the day, we have always been in a data industry. Our specialty is using data to price risk, and we are pretty good at it. Now, what we are getting better at is using data to engage with our customer.”

Pietro Carnevale, Director of Strategy and Innovation at Generali

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Confluent makes it easy to drive operational performance and leverage the power of real-time data at scale.

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Learn more about how Confluent's event streaming technology is revolutionizing the way insurance companies run