Rise of the Kafka Heroes! Join the Data Streaming Revolution | Read the Comic

Confluent for Insurance

Confluent’s data in motion platform powers event processing, real-time analytics, and insights to improve customer engagement and satisfaction, achieve operational efficiencies, and drive regulatory compliance.

Data Streaming is Vital for Insurance Innovation

The digital world is reshaping business models, customer service and experiences of the insurance industry. While data is the catalyst for innovation and transformation, legacy architecture can’t meet today’s need for speed and flexibility.

Confluent's data streaming platform empowers insurers to easily access real-time events, unlock legacy data, integrate data silos and make them interoperable. This enables you to build innovative applications, deliver premium member experiences, mitigate cyber risk and meet stringent regulatory requirements.

Why Confluent

Build a flexible and scalable data foundation, centered around streaming, to make your data products continuously interoperable in real-time for any use case.

Build reusable data products

Combine data from anywhere with a decoupled, immutable event-driven architecture and in-stream processing

Stay fast at any load

Scale your operations to effortlessly to handle trillions of messages per day with no compromise to performance or uptime

Eliminate data inconsistencies

Maintain data contracts, prevent duplicates and guarantee consistency with zero data loss

Get AI-ready

Train ML models with real-time data that’s always streaming so your applications can act on every event with context and intelligence

Govern data end-to-end

Whether you’re creating a system of record for FINRA or complying with ISO 20022 standards, ensure integrity and confidentiality of data in motion

Financial Services Why Confluent Image

Trusted by the World's Leading Insurance Companies

Set your data in motion to improve customer engagement and satisfaction, achieve operational efficiencies and drive regulatory compliance.

Insurance industry - Generali logo
Insurance industry - ING logo
Insurance industry - Centene corporation logo

Use Cases with Confluent

Leverage every data source across your firm to connect with your customers on a highly personalized level, retain their trust, and boost your profitability and market share.

Accelerated Claim Processing

Deliver a premium customer experience by moving claim processing from batch to real time. Develop bots to handle low-value, low-risk claims to automate the process of claim verification. Reduce delays and costs while improving customer satisfaction.

Personalized Premiums

Enable new business models by offering personalized premiums based on real-time data collection from IoT devices. Offer a real-time quote system across digital channels to increase customer satisfaction and transparency.

Customer 360 and Support

Consolidate data from disjointed systems for a complete unified view of customers. Re-engage in a timely manner with notifications. Improve the efficiency of call center agents and develop chatbots that reduce time to resolution.

“As an insurer, at the end of the day, we have always been in a data industry. Our specialty is using data to price risk, and we are pretty good at it. Now, what we are getting better at is using data to engage with our customer.”

Read the story

Director of Strategy and Innovation, Generali


J.P. Morgan
JP Morgan Hall of Innovation
Morgan Stanley
Morgan Stanley CTO Innovation Award
Insurance industry - Bank of America award
Bank of America Recognition For Enterprise Technology Innovation
Insurance industry - Credit Suisse Disruptive Technology Award
Credit Suisse Disruptive Technology Award
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