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Confluent for Insurance
Confluent’s data in motion platform powers event processing, real-time analytics, and insights to improve customer engagement and satisfaction, achieve operational efficiencies, and drive regulatory compliance.
The digital world is reshaping business models, customer service and experiences of the insurance industry. While data is the catalyst for innovation and transformation, legacy architecture can’t meet today’s need for speed and flexibility.
Confluent's data streaming platform empowers insurers to easily access real-time events, unlock legacy data, integrate data silos and make them interoperable. This enables you to build innovative applications, deliver premium member experiences, mitigate cyber risk and meet stringent regulatory requirements.
Why Confluent
Build a flexible and scalable data foundation, centered around streaming, to make your data products continuously interoperable in real-time for any use case.
Build reusable data products
Combine data from anywhere with a decoupled, immutable event-driven architecture and in-stream processing
Stay fast at any load
Scale your operations to effortlessly to handle trillions of messages per day with no compromise to performance or uptime
Eliminate data inconsistencies
Maintain data contracts, prevent duplicates and guarantee consistency with zero data loss
Get AI-ready
Train ML models with real-time data that’s always streaming so your applications can act on every event with context and intelligence
Govern data end-to-end
Whether you’re creating a system of record for FINRA or complying with ISO 20022 standards, ensure integrity and confidentiality of data in motion
Trusted by the World's Leading Insurance Companies
Set your data in motion to improve customer engagement and satisfaction, achieve operational efficiencies and drive regulatory compliance.
Use Cases with Confluent
Leverage every data source across your firm to connect with your customers on a highly personalized level, retain their trust, and boost your profitability and market share.
Accelerated Claim Processing
Deliver a premium customer experience by moving claim processing from batch to real time. Develop bots to handle low-value, low-risk claims to automate the process of claim verification. Reduce delays and costs while improving customer satisfaction.
Personalized Premiums
Enable new business models by offering personalized premiums based on real-time data collection from IoT devices. Offer a real-time quote system across digital channels to increase customer satisfaction and transparency.
Customer 360 and Support
Consolidate data from disjointed systems for a complete unified view of customers. Re-engage in a timely manner with notifications. Improve the efficiency of call center agents and develop chatbots that reduce time to resolution.
Resources
Get started with Confluent Cloud today
Operate 60%+ more efficiently and achieve an ROI of 257% with a fully managed service that’s elastic, resilient, and truly cloud-native. Get started now.