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Insurance companies are facing similar challenges like all other disrupted market segments like the change of customer expectations and hence the need of differentiating itself new as a brand in a challenging market environment. But at the same time, it underlies a very strict regulatory pressure. Generali Switzerland, as many market leaders in every industry, have understood the power of data to reimagine their markets, customers, products, and business model and managed this change by building their Connection Platform within one year.
Christian Nicoll, Director of Platform Engineering & Operations at Generali Switzerland guides us through their journey of setting up an event-driven architecture to support their digital transformation project.
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