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Confluent for Insurance

Confluent’s data in motion platform powers event processing, real-time analytics, and insights to improve customer engagement and satisfaction, achieve operational efficiencies, and drive regulatory compliance.

Data Streaming is Vital for Insurance Innovation

The digital world is reshaping business models, customer service and experiences of the insurance industry. While data is the catalyst for innovation and transformation, legacy architecture can’t meet today’s need for speed and flexibility.

Confluent's data streaming platform empowers insurers to easily access real-time events, unlock legacy data, integrate data silos and make them interoperable. This enables you to build innovative applications, deliver premium member experiences, mitigate cyber risk and meet stringent regulatory requirements.

Why Confluent

Build a flexible and scalable data foundation, centered around streaming, to make your data products continuously interoperable in real time for any use case.

Build reusable data products

Combine data from anywhere with a decoupled, immutable event-driven architecture and in-stream processing

Stay fast at any load

Scale your operations to effortlessly to handle trillions of messages per day with no compromise to performance or uptime

Eliminate data inconsistencies

Maintain data contracts, prevent duplicates and guarantee consistency with zero data loss

Get AI-ready

Train ML models with real-time data that’s always streaming so your applications can act on every event with context and intelligence

Govern data end-to-end

Leverage the only fully managed governance suite for Apache Kafka to share data streams faster while ensuring integrity and security of data

Public sector graphic - why Confluent

Trusted by the World's Leading Insurance Companies

Set your data in motion to improve customer engagement and satisfaction, achieve operational efficiencies and drive regulatory compliance.

Insurance industry - Generali logo
Insurance industry - ING logo
Insurance industry - Centene corporation logo

Use Cases with Confluent

Leverage every data source across your firm to connect with your customers on a highly personalized level, retain their trust, and boost your profitability and market share.

Accelerated Claim Processing

Deliver a premium customer experience by moving claim processing from batch to real time. Develop bots to handle low-value, low-risk claims to automate claim verification. Reduce delays and costs while improving customer satisfaction.

Personalized Premiums

Enable new business models by offering personalized premiums based on real-time data collection from IoT devices. Offer a real-time quote system across digital channels to increase customer satisfaction and transparency.

Customer 360 and Support

Consolidate data from disjointed systems for a complete unified view of customers. Re-engage in a timely manner with notifications. Improve the efficiency of call center agents and develop chatbots that reduce time to resolution.

Real-Time Analytics and Fraud Detection

Accelerate time to insights with real-time analytics to enable faster decision-making. Integrate into modern cloud-based services for data visualization and reporting. Analyze transactions in real time to detect fraudulent transactions and send notifications. Perform fraud analytics to identify patterns.

Cyber Security and Regulatory Compliance

Capture data from all sources for centralized data management and real-time threat detection. Filter data for downstream analysis with specialized tools for security incident and event management (SIEM). Aggregate data to validate and conform to reporting standards. Build a centralized compliance hub to adhere to various regulatory requirements.

Make Data Streaming a Reality with Our Partners

Complement your existing data investments with Confluent and push trusted data across your entire stack in real time.

Cloud Partners

Technology Partners

System Integrators

“As an insurer, at the end of the day, we have always been in a data industry. Our specialty is using data to price risk, and we are pretty good at it. Now, what we are getting better at is using data to engage with our customer.”

Read the story

Director of Strategy and Innovation, Generali


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