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As the impact of COVID-19 (coronavirus) continues to spread, our top priority is the health and well-being of our customers, employees, and community. We are acutely aware that these are challenging times for many. Ensuring the Apache Kafka® and Confluent powered services in your organizations are operational is as important to us as it is to you. Know that everyone at Confluent and your account teams remain available to assist in aligning resources you may need to ensure we deliver the fantastic customer experiences you have come to expect from Confluent. As such, we have chosen to enact applicable parts of our business continuity plan, which is tested annually for our SOC 2 and ISO 27001 audits.
Here are some of the changes we’ve implemented:
These decisions were driven by core company values—Earn our Customer’s Love and One Team—that form the nucleus of Confluent’s culture. We will continue to monitor the situation and adjust our response in line with these values as information becomes available.
If you have additional questions, please do not hesitate to contact us at email@example.com.
As Confluent’s first chief customer officer, Roger Scott strives to unite the Customer Success, Systems Engineering Services, Training, and Support Teams to share feedback, collaborate, and be the single voice of our customers.