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Confluent for Insurance

Confluent’s data in motion platform powers event processing, real-time analytics, and insights to improve customer engagement and satisfaction, achieve operational efficiencies, and drive regulatory compliance.

Las principales compañías de seguros del mundo confían en nosotros

Set your data in motion to improve customer engagement and satisfaction, achieve operational efficiencies and drive regulatory compliance.

The digital world is reshaping the business model of the insurance industry. You need to reimagine customer service and experience and data is the catalyst for innovation and transformation. Unfortunately, your legacy data architecture can’t meet today’s need for speed, flexibility, and innovation.

Confluent delivers a data in motion platform based on Apache Kafka® that empowers insurers to easily access real-time events, unlock legacy data, integrate data silos and make them interoperable. This enables you to build innovative applications, deliver premium member experiences, mitigate cyber risk and meet stringent regulatory requirements.

Cómo puede ayudar Confluent

Accelerate Claim Processing

Deliver a premium customer experience by moving claim processing from batch to real-time. Develop bots to handle low-value, low-risk claims to automate the process of claim verification. Reduce delays and costs while improving customer satisfaction.

Personalized Premiums

Enable new business models by offering personalized premiums based on real-time data collection from IoT devices. Offer a real-time quote system across digital channels to increase customer satisfaction and transparency.

Customer 360 and Predictive Support

Consolidate data from various disjointed systems to get a complete unified view of customers. Re-engage in a timely manner by sending notifications to cross-sell and upsell relevant services. Provide call center agents a complete and up-to-date view of the customer, reducing time to resolution. Develop Chatbots to resolve customer queries efficiently.

Real-time Analytics and Fraud Detection

Aggregate and build data lakes to analyze data in real-time. Accelerate time to insights with real-time analytics to enable faster executive decision making. Integrate into modern cloud-based services for data visualization and reporting. Analyze transactions in real-time to detect fraudulent transactions and send notifications. Perform fraud analytics to identify patterns.

Cyber Security and Regulatory Compliance

Capture data from all sources for centralized data management and identify real-time threats. Filter appropriate data for downstream analysis with specialized tools for security incident and event management (SIEM). Aggregate data to validate and conform to reporting standards. Build a centralized compliance hub to adhere to various regulatory requirements.

Explore Common Use Case Recipes

Go from idea to proof-of-concept with a toolkit of code samples for the most popular use cases in the insurance industry.

Automate Payment Verifications

Modernize and Offload Mainframe Data

Build Customer Loyalty Schemes

Detect and Analyze SSH Attacks

Detect a slow DDoS attack

Identify Firewall Deny Events

Integrate legacy messaging systems to Kafka

Create Personalized Banking Promotions

Reconocimiento del sector

¿Por qué elegir Confluent?

Porque Confluent acelera el desarrollo de aplicaciones, reduce la carga operativa y los costes, agiliza el cambio hacia cloud e impulsa tus negocios.

Productividad de los desarrolladores sin restricciones

Democratiza Kafka para un mayor número de desarrolladores y acelera el ritmo con el que creen aplicaciones de event streaming.

Operaciones eficientes a escala

Minimize operational complexity while ensuring high performance and scalability as data streaming grows through your organization.

Freedom and Flexibility

Deploy on-premises, in public or hybrid cloud, from bare-metal to Kubernetes, or leverage a fully managed, cloud-native service with Confluent Cloud

Experiencia liderada por committers

Construido por los creadores originales de Kafka. Obtén tu Soporte Oro con los principales expertos en Kafka del mundo, que trabajan directamente con los Kafka committers para ayudarte en el ciclo de vida del desarrollo de aplicaciones.

Requisitos previos a la fase de producción

Diseña una plataforma con los atributos fundamentales de nivel empresarial necesarios para implementar event streaming en producción.

Moderniza las cargas de trabajo de forma gradual para reducir el coste total de propiedad (TCO, en inglés) y la complejidad operativa

Gracias a la compatibilidad con los patrones de mensajería tradicionales (point-to-point y publish/subscribe routing semantics) en Confluent, puedes migrar a tu propio ritmo sin interrumpir tu negocio. Aprovecha un rico ecosistema de connector y aplicaciones que tiene Kafka integrado de forma nativa. Con la facturación por uso, solo pagarás por lo que utilizas.

Why Customers Love Confluent

Learn more about how Confluent is modernizing the way businesses run

Generali Switzerland


“As an insurer, at the end of the day, we have always been in a data industry. Our specialty is using data to price risk, and we are pretty good at it. Now, what we are getting better at is using data to engage with our customer.”

Pietro Carnevale, Director of Strategy and Innovation at Generali

Comience su prueba gratuita

Confluent hace que sea fácil impulsar el rendimiento operativo y aprovechar el poder de los datos en tiempo real a escala.

Más información

Descubre cómo la tecnología de event streaming de Confluent está revolucionando la forma en la que operan las compañías de seguros.