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Homepoint Sets Data in Motion to Streamline Loan Processing with Confluent

Last year, Homepoint closed a company-record $62 billion of mortgage volume, and through the first quarter of this year the company is on pace to almost double that figure. This rapid growth has been fueled by the company’s focus on customers, as well as its commitment to continuously finding ways to simplify the mortgage process and make it easier to own a home. And the growth has been enabled by a cloud-native, microservices-based IT architecture founded upon Microsoft Azure and Confluent.

Plans for the next-generation architecture started early last year, when it became clear that the company’s current API-based architecture was showing signs of being unable to keep pace with the business and its goals. “The customized, off-the-shelf solutions we use for loan origination and servicing are mature, but we were limited by their APIs. We were at the mercy of how fast they developed features and it was obvious that we could not continue with just point-to-point integrations using these solutions,” says Chris Varro, Senior Managing Director - Systems Development at Homepoint. “We saw that we could build an event framework on top of those off-the-shelf systems to accelerate our own development and solve some of the business problems we were facing. A prime example was our loan redisclosure process, which was at the time slow, costly, and required significant manual effort to complete.”

Challenge:

Streamline and automate previously manual mortgage processes that were based on the analysis of static loan data

Solution:

Use Confluent to set data in motion and enable faster analysis of loan data as it changes over time

Results:

  • Costs decreased by $800,000 monthly; efficiency increased by 20%
  • Near-real-time insights enabled
  • Pace of deployments increased by up to 40%
  • Proactive support received

Chris Varro

Senior Managing Director - Systems Development
Homepoint

Confluent enables us to see our data in motion, which was simply impossible with our existing systems... Much like the weather radar that shows how your situation has changed by the minute, seeing our data in motion with Confluent has enabled us to tackle long-standing business challenges, lower costs, and deliver improved customer experiences.

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