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Confluent for Insurance

Confluent’s data in motion platform powers event processing, real-time analytics, and insights to improve customer engagement and satisfaction, achieve operational efficiencies, and drive regulatory compliance.

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Data Streaming is Vital for Insurance Innovation

The digital world is reshaping business models, customer service and experiences of the insurance industry. While data is the catalyst for innovation and transformation, legacy architecture can’t meet today’s need for speed and flexibility.

Confluent's data streaming platform empowers insurers to easily access real-time events, unlock legacy data, integrate data silos and make them interoperable. This enables you to build innovative applications, deliver premium member experiences, mitigate cyber risk and meet stringent regulatory requirements.

Confluent를 선택해야 하는 이유

스트리밍을 중심으로 유연하고 확장 가능한 데이터 기반을 구축하여 모든 사용 사례에서 실시간으로 데이터 제품을 지속적으로 상호 운용할 수 있도록 지원합니다.

재사용 가능한 데이터 제품 구축

분리되고 변경 불가능한 이벤트 기반 아키텍처 및 인스트림 처리를 통해 어디서나 데이터를 결합합니다.

어떤 부하에서도 빠른 속도 유지

성능이나 가동 시간에 영향을 주지 않으면서 하루에 수조 개의 메시지를 손쉽게 처리할 수 있도록 운영 규모를 확장합니다.

데이터 불일치 제거

데이터 계약을 유지하고, 중복을 방지하며, 데이터 손실 없이 일관성을 보장합니다.

AI 지원

항상 스트리밍되는 실시간 데이터로 머신 러닝 모델을 학습시켜 애플리케이션이 컨텍스트와 인텔리전스를 기반으로 모든 이벤트에 대응할 수 있도록 합니다.

엔드 투 엔드 데이터 관리

FINRA를 위한 기록 시스템을 만들든 ISO 20022 표준을 준수하든, 이동 중인 데이터의 무결성과 기밀성을 보장할 수 있습니다.

Trusted by the World's Leading Insurance Companies

Set your data in motion to improve customer engagement and satisfaction, achieve operational efficiencies and drive regulatory compliance.

Use Cases with Confluent

Leverage every data source across your firm to connect with your customers on a highly personalized level, retain their trust, and boost your profitability and market share.

Accelerated Claim Processing

Deliver a premium customer experience by moving claim processing from batch to real time. Develop bots to handle low-value, low-risk claims to automate the process of claim verification. Reduce delays and costs while improving customer satisfaction.

Personalized Premiums

Enable new business models by offering personalized premiums based on real-time data collection from IoT devices. Offer a real-time quote system across digital channels to increase customer satisfaction and transparency.

Customer 360 and Support

Consolidate data from disjointed systems for a complete unified view of customers. Re-engage in a timely manner with notifications. Improve the efficiency of call center agents and develop chatbots that reduce time to resolution.

“As an insurer, at the end of the day, we have always been in a data industry. Our specialty is using data to price risk, and we are pretty good at it. Now, what we are getting better at is using data to engage with our customer.”

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Director of Strategy and Innovation, Generali

“At Centene we’re realizing that if we’re ever going to hit our aggressive growth targets, we need to be really good at M&A, and for that we need to have a solid platform for data migration and data integration. The name of the game now is real-time data and having a microservices layer. If you look at all the things you really need in order to do a data integration successfully, it has to be real-time. It has to be able to scale, and it has to be resilient and scalable, and Apache Kafka offers us that.”

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IT Manager, Centene