Elevating Kafka: Driving operational excellence with Albertsons + Forrester | Watch Webinar

Confluent for Insurance

Confluentโ€™s data in motion platform powers event processing, real-time analytics, and insights to improve customer engagement and satisfaction, achieve operational efficiencies, and drive regulatory compliance.

Data Streaming is Vital for Insurance Innovation

The digital world is reshaping business models, customer service and experiences of the insurance industry. While data is the catalyst for innovation and transformation, legacy architecture canโ€™t meet todayโ€™s need for speed and flexibility.

Confluent's data streaming platform empowers insurers to easily access real-time events, unlock legacy data, integrate data silos and make them interoperable. This enables you to build innovative applications, deliver premium member experiences, mitigate cyber risk and meet stringent regulatory requirements.

Confluent๋ฅผ ์„ ํƒํ•ด์•ผ ํ•˜๋Š” ์ด์œ 

์ŠคํŠธ๋ฆฌ๋ฐ์„ ์ค‘์‹ฌ์œผ๋กœ ์œ ์—ฐํ•˜๊ณ  ํ™•์žฅ ๊ฐ€๋Šฅํ•œ ๋ฐ์ดํ„ฐ ๊ธฐ๋ฐ˜์„ ๊ตฌ์ถ•ํ•˜์—ฌ ๋ชจ๋“  ์‚ฌ์šฉ ์‚ฌ๋ก€์—์„œ ์‹ค์‹œ๊ฐ„์œผ๋กœ ๋ฐ์ดํ„ฐ ์ œํ’ˆ์„ ์ง€์†์ ์œผ๋กœ ์ƒํ˜ธ ์šด์šฉํ•  ์ˆ˜ ์žˆ๋„๋ก ์ง€์›ํ•ฉ๋‹ˆ๋‹ค.

์žฌ์‚ฌ์šฉ ๊ฐ€๋Šฅํ•œ ๋ฐ์ดํ„ฐ ์ œํ’ˆ ๊ตฌ์ถ•

๋ถ„๋ฆฌ๋˜๊ณ  ๋ณ€๊ฒฝ ๋ถˆ๊ฐ€๋Šฅํ•œ ์ด๋ฒคํŠธ ๊ธฐ๋ฐ˜ ์•„ํ‚คํ…์ฒ˜ ๋ฐ ์ธ์ŠคํŠธ๋ฆผ ์ฒ˜๋ฆฌ๋ฅผ ํ†ตํ•ด ์–ด๋””์„œ๋‚˜ ๋ฐ์ดํ„ฐ๋ฅผ ๊ฒฐํ•ฉํ•ฉ๋‹ˆ๋‹ค.

์–ด๋–ค ๋ถ€ํ•˜์—์„œ๋„ ๋น ๋ฅธ ์†๋„ ์œ ์ง€

์„ฑ๋Šฅ์ด๋‚˜ ๊ฐ€๋™ ์‹œ๊ฐ„์— ์˜ํ–ฅ์„ ์ฃผ์ง€ ์•Š์œผ๋ฉด์„œ ํ•˜๋ฃจ์— ์ˆ˜์กฐ ๊ฐœ์˜ ๋ฉ”์‹œ์ง€๋ฅผ ์†์‰ฝ๊ฒŒ ์ฒ˜๋ฆฌํ•  ์ˆ˜ ์žˆ๋„๋ก ์šด์˜ ๊ทœ๋ชจ๋ฅผ ํ™•์žฅํ•ฉ๋‹ˆ๋‹ค.

๋ฐ์ดํ„ฐ ๋ถˆ์ผ์น˜ ์ œ๊ฑฐ

๋ฐ์ดํ„ฐ ๊ณ„์•ฝ์„ ์œ ์ง€ํ•˜๊ณ , ์ค‘๋ณต์„ ๋ฐฉ์ง€ํ•˜๋ฉฐ, ๋ฐ์ดํ„ฐ ์†์‹ค ์—†์ด ์ผ๊ด€์„ฑ์„ ๋ณด์žฅํ•ฉ๋‹ˆ๋‹ค.

AI ์ง€์›

ํ•ญ์ƒ ์ŠคํŠธ๋ฆฌ๋ฐ๋˜๋Š” ์‹ค์‹œ๊ฐ„ ๋ฐ์ดํ„ฐ๋กœ ๋จธ์‹  ๋Ÿฌ๋‹ ๋ชจ๋ธ์„ ํ•™์Šต์‹œ์ผœ ์• ํ”Œ๋ฆฌ์ผ€์ด์…˜์ด ์ปจํ…์ŠคํŠธ์™€ ์ธํ…”๋ฆฌ์ „์Šค๋ฅผ ๊ธฐ๋ฐ˜์œผ๋กœ ๋ชจ๋“  ์ด๋ฒคํŠธ์— ๋Œ€์‘ํ•  ์ˆ˜ ์žˆ๋„๋ก ํ•ฉ๋‹ˆ๋‹ค.

์—”๋“œ ํˆฌ ์—”๋“œ ๋ฐ์ดํ„ฐ ๊ด€๋ฆฌ

FINRA๋ฅผ ์œ„ํ•œ ๊ธฐ๋ก ์‹œ์Šคํ…œ์„ ๋งŒ๋“ค๋“  ISO 20022 ํ‘œ์ค€์„ ์ค€์ˆ˜ํ•˜๋“ , ์ด๋™ ์ค‘์ธ ๋ฐ์ดํ„ฐ์˜ ๋ฌด๊ฒฐ์„ฑ๊ณผ ๊ธฐ๋ฐ€์„ฑ์„ ๋ณด์žฅํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

Financial Services Why Confluent Image

Trusted by the World's Leading Insurance Companies

Set your data in motion to improve customer engagement and satisfaction, achieve operational efficiencies and drive regulatory compliance.

Insurance industry - Generali logo
Insurance industry - ING logo
Insurance industry - Centene corporation logo

Use Cases with Confluent

Leverage every data source across your firm to connect with your customers on a highly personalized level, retain their trust, and boost your profitability and market share.

Accelerated Claim Processing

Deliver a premium customer experience by moving claim processing from batch to real time. Develop bots to handle low-value, low-risk claims to automate the process of claim verification. Reduce delays and costs while improving customer satisfaction.

Personalized Premiums

Enable new business models by offering personalized premiums based on real-time data collection from IoT devices. Offer a real-time quote system across digital channels to increase customer satisfaction and transparency.

Customer 360 and Support

Consolidate data from disjointed systems for a complete unified view of customers. Re-engage in a timely manner with notifications. Improve the efficiency of call center agents and develop chatbots that reduce time to resolution.

โ€œAs an insurer, at the end of the day, we have always been in a data industry. Our specialty is using data to price risk, and we are pretty good at it. Now, what we are getting better at is using data to engage with our customer.โ€

Read the story

Director of Strategy and Innovation, Generali

Resources

J.P. Morgan
JPMorgan ํ˜์‹ ์˜ ์ „๋‹น
Morgan Stanley
Morgan Stanley CTO ํ˜์‹ ์ƒ
Insurance industry - Bank of America award
Bank of America Recognition For Enterprise Technology Innovation
Insurance industry - Credit Suisse Disruptive Technology Award
Credit Suisse Disruptive Technology Award
์ง€๊ธˆ Confluent Cloud๋ฅผ ์‹œ์ž‘ํ•˜์„ธ์š”

์‹ ๊ทœ ๊ฐ€์ž… ์‹œ ๊ฐ€์ž… ํ›„ 30์ผ ๋™์•ˆ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” 400๋‹ฌ๋Ÿฌ ์ƒ๋‹น์˜ ํฌ๋ ˆ๋”ง์„ ๋“œ๋ฆฝ๋‹ˆ๋‹ค. ๋ณ„๋„์˜ ๊ฒฐ์ œ๊ฐ€ ํ•„์š”ํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค.